If you have COVID symptoms and require a test, you will find details of how to do so on the Inform website, or you can book by calling 0800 028 2816


Open Access Morning GP Surgery Cancelled

In accordance with NHS Tayside advice regarding coronavirus, there will be no open access surgery for the foreseeable future.

There will only be booked appointments in both surgeries and you will be asked when booking an appointment the reason for your appointment request.

This is to ensure that anyone with symptoms of coronavirus does not come in to surgery and potentially spread the virus to other patients and staff.

Also we may be able to advise you of another service which may suit your needs better than a visit to the GP.

It may be possible to have a video consultation with the GP or Nurse. This must be pre arranged however. Please call the surgery as normal and if this it is decided your call is suitable for a video consultation, please click open the Near Me Video Consultations tab and follow the instructions.

Annual Review Appointments

Your annual chronic disease review may postponed due to the coronavirus outbreak. If you have any acute issues in the meantime, please contact your surgery to arrange an appointment.

We are now only sending ONE invite for chronic disease annual reviews . If you do not attend this invite, you will not be recalled for a further year.

Patients who fail to attend 

Due to the dramatic increase in non attended GP and Nurse appointments, Family Medical Group have now implemented the following policy;

If you fail to attend 3 appointments within a 6 month period, you will be removed from our practice list.

Following the first and second non attended appointment, we will send you a letter.

Should a third non attendance occur during the 6 month period, you will then receive a letter advising you that you have been removed from our list. This letter will include details of how to register with another GP practice.

You will have 8 days from the date of the third letter before you are removed.

It is very unfortunate that we have had to implement these measures, but in todays climate where the demand for appointments is ever increasing, patients who book then fail to attend appointments are delaying the opportunity for others to see a health professional.


Scottish Bowel Screening Service

This is a very important service as bowel cancer is the third most common cancer in Scotland.

The service is open to any man or woman aged between 50-74years.

You should automatically be sent a testing kit every 2 years around the time of your birthday. If this does not happen please call 0800 0121 833 to request a kit.

Full details of the Service can be found by clicking the link below.


Opening Times

To see our opening times and what to do when we are closed please click the link below.

" Opening Hours"


Personal Details

Please ensure that you keep your personal details up to date with us including any changes of address or mobile phone number to ensure we can contact you when required.



Welcome To The Family Medical Group

If you have COVID symptoms and require a test, you will find details of how to do so on the NHS Inform website, or you can book by calling 0800 028 2816.

Please see below for advice and information regarding the Coronavirus pandemic.

Family Medical Group request that anyone entering Wallacetown Health centre please wear face covering.

This is for the safety of everyone including yourself.

COVID-19 Vaccinations

The Practice realises that expectations are rising with the rollout of the Covid-19 vaccine. Please be assured that as soon as you become eligible, and we have a sufficient supply of the vaccine that we will contact you to offer an appointment.

We will likely receive delivery of the vaccine at short notice and therefore will contact patients via telephone in the first instance. We will of course follow-up patients that we have been unable to reach over the telephone.

The Practice will initially focus on the first eligible cohort of patients (those 80 years and over by 31 March 2021) until the end of January 2021.

We are also working with NHS Tayside to coordinating the administration of the vaccine to our over 80 year old patients who are housebound.

We thank you for your patience.

For more information about the vaccine, please visit

Attending the Practice

When attending an appointment, we ask for your co-operation in the following:

 Wear a face covering

 Attend alone where possible

 Maintain physical distancing

 Attend as near to your appointment time as possible. You may be asked to wait outside if you arrive too early. If you are late for your appointment, please call the Practice before coming in as we may need to arrange another appointment for you.

 Sanitise your hands with gel on arrival and departure (we have sanitising points at reception and in the waiting area)


DO NOT attend the Practice if you are:

Displaying symptoms of COVID19 (cough, fever, loss of taste/smell)

 Self-isolating or in quarantine

 Awaiting a COVID test result

Please do not call the surgery to ask about the COVID vaccination. You will be contacted when you become eligible and advised how to book an appointment which may not be onsite at the surgery.

Flu Vaccination Campaign 2020/21

Flu Vaccination is a national clinical priority this year.

Please bear with us if we are less able to deal with routine matters while we attempt to provide flu immunisation as efficiently as possible in a safe, socially distanced manner.

If you are eligible for a flu vaccination, we need to give you an appointment time.

From the end of September we will be phoning patient groups in order of risk to arrange appointments.

Care Planning Conversations with your GP

Coronavirus info

Please click the following link for specific Government advice regarding Covid 19 for people living with an existing medical condition -


Welcome to the Family Medical Group website which incorporates Wallacetown Health Centre and Douglas Medical Centre GP surgeries.

We aim to provide all of our patients with a comprehensive range of healthcare services, covering one-off problems to longer term illnesses. Feel free to explore the site and find out how you and your family can benefit from our personal and professional approach to healthcare provision.

Patients should be aware that it may not always be possible for you to be seen at the site you registered with.

When making an appointment or if you receive a letter inviting you to come in, we will state whether it is Wallacetown Health Centre or Douglas Medical Centre you are to attend.


As well as being able to see when we are open, at the click of a mouse we’ve made it easier for you to see the services we provide. We have also introduced the facility to order your prescription online.

Order Your Prescription Online

The online prescription ordering service has changed.  

If you already use our website to request your prescriptions or if you wish to start ordering online, you will need to register to use the new system.

Please ask at reception or download the Patient Services form below.

Online Patient registration form

This service is only available for items for which your Doctor has put on repeat.

The new service is not available to under 16's.

Under 16's should use the special under 16 form on our prescriptions page.

Join Us

We are happy to accept registrations for new patients at any of our two practices so long as they reside in the practice area. Information regarding registrations can be found by clicking here

If you decide to join us, you will find the service you receive from our dedicated team to be professional, caring and always confidential.

New GDPR Statement

For Information on how we manage your information in line with the new General Data Protection Regulations, please click here.

physio link


(Site updated 21/01/2021)
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