Welcome To The Family Medical Group
If you have COVID symptoms and require a test, you will find details of how to do so on the NHS Inform website, or you can book by calling 0800 028 2816.
Please see below for advice and information regarding the Coronavirus pandemic.
Family Medical Group request that anyone entering Wallacetown Health centre please wear face covering.
This is for the safety of everyone including yourself.
COVID-19 Vaccinations
The Practice realises that expectations are rising with the rollout of the Covid-19 vaccine. Please be assured that as soon as you become eligible, and we have a sufficient supply of the vaccine that we will contact you to offer an appointment.
We will likely receive delivery of the vaccine at short notice and therefore will contact patients via telephone in the first instance. We will of course follow-up patients that we have been unable to reach over the telephone.
The Practice will initially focus on the first eligible cohort of patients (those 80 years and over by 31 March 2021) until the end of January 2021.
We are also working with NHS Tayside to coordinating the administration of the vaccine to our over 80 year old patients who are housebound.
We thank you for your patience.
For more information about the vaccine, please visit
Attending the Practice
When attending an appointment, we ask for your co-operation in the following:
Wear a face covering
Attend alone where possible
Maintain physical distancing
Attend as near to your appointment time as possible. You may be asked to wait outside if you arrive too early. If you are late for your appointment, please call the Practice before coming in as we may need to arrange another appointment for you.
Sanitise your hands with gel on arrival and departure (we have sanitising points at reception and in the waiting area)
DO NOT attend the Practice if you are:
Displaying symptoms of COVID19 (cough, fever, loss of taste/smell)
Self-isolating or in quarantine
Awaiting a COVID test result
Please do not call the surgery to ask about the COVID vaccination. You will be contacted when you become eligible and advised how to book an appointment which may not be onsite at the surgery.
Flu Vaccination Campaign 2020/21
Flu Vaccination is a national clinical priority this year.
Please bear with us if we are less able to deal with routine matters while we attempt to provide flu immunisation as efficiently as possible in a safe, socially distanced manner.
If you are eligible for a flu vaccination, we need to give you an appointment time.
From the end of September we will be phoning patient groups in order of risk to arrange appointments.
Please click the following link for specific Government advice regarding Covid 19 for people living with an existing medical condition - https://www.gov.scot/publications/coronavirus-covid-19-tailored-advice-for-those-who-live-with-specific-medical-conditions/
Welcome to the Family Medical Group website which incorporates Wallacetown Health Centre and Douglas Medical Centre GP surgeries.
We aim to provide all of our patients with a comprehensive range of healthcare services, covering one-off problems to longer term illnesses. Feel free to explore the site and find out how you and your family can benefit from our personal and professional approach to healthcare provision.
Patients should be aware that it may not always be possible for you to be seen at the site you registered with.
When making an appointment or if you receive a letter inviting you to come in, we will state whether it is Wallacetown Health Centre or Douglas Medical Centre you are to attend.
Convenience
As well as being able to see when we are open, at the click of a mouse we’ve made it easier for you to see the services we provide. We have also introduced the facility to order your prescription online.
Order Your Prescription Online
The online prescription ordering service has changed.
If you already use our website to request your prescriptions or if you wish to start ordering online, you will need to register to use the new system.
Please ask at reception or download the Patient Services form below.
Online Patient registration form
This service is only available for items for which your Doctor has put on repeat.
The new service is not available to under 16's.
Under 16's should use the special under 16 form on our prescriptions page.
Join Us
We are happy to accept registrations for new patients at any of our two practices so long as they reside in the practice area. Information regarding registrations can be found by clicking here.
If you decide to join us, you will find the service you receive from our dedicated team to be professional, caring and always confidential.
New GDPR Statement
For Information on how we manage your information in line with the new General Data Protection Regulations, please click here.
(Site updated 21/01/2021)