Noticeboard

If you have COVID symptoms and require a test, you will find details of how to do so on the Inform website, or you can book by calling 0800 028 2816

PLEASE NOTE FROM 6TH APRIL 2020 DOUGLAS MEDICAL CENTRE WILL BE CLOSED FOR THE FORESEEABLE FUTURE. ALL DOUGLAS MEDICAL CENTRE PATIENTS WILL BE DIRECTED TO WALLACETOWN HEALTH CENTRE.

Open Access Morning GP Surgery Cancelled

In accordance with NHS Tayside advice regarding coronavirus, there will be no open access surgery for the foreseeable future.

There will only be booked appointments in both surgeries and you will be asked when booking an appointment the reason for your appointment request.

This is to ensure that anyone with symptoms of coronavirus does not come in to surgery and potentially spread the virus to other patients and staff.

Also we may be able to advise you of another service which may suit your needs better than a visit to the GP.

It may be possible to have a video consultation with the GP or Nurse. This must be pre arranged however. Please call the surgery as normal and if this it is decided your call is suitable for a video consultation, please click open the Near Me Video Consultations tab and follow the instructions.

Annual Review Appointments

Your annual chronic disease review may postponed due to the coronavirus outbreak. If you have any acute issues in the meantime, please contact your surgery to arrange an appointment.

We are now only sending ONE invite for chronic disease annual reviews . If you do not attend this invite, you will not be recalled for a further year.

Patients who fail to attend 

Due to the dramatic increase in non attended GP and Nurse appointments, Family Medical Group have now implemented the following policy;

If you fail to attend 3 appointments within a 6 month period, you will be removed from our practice list.

Following the first and second non attended appointment, we will send you a letter.

Should a third non attendance occur during the 6 month period, you will then receive a letter advising you that you have been removed from our list. This letter will include details of how to register with another GP practice.

You will have 8 days from the date of the third letter before you are removed.

It is very unfortunate that we have had to implement these measures, but in todays climate where the demand for appointments is ever increasing, patients who book then fail to attend appointments are delaying the opportunity for others to see a health professional.

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Scottish Bowel Screening Service

This is a very important service as bowel cancer is the third most common cancer in Scotland.

The service is open to any man or woman aged between 50-74years.

You should automatically be sent a testing kit every 2 years around the time of your birthday. If this does not happen please call 0800 0121 833 to request a kit.

Full details of the Service can be found by clicking the link below.

www.bowelscreening.scot.nhs.uk/

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Opening Times

To see our opening times and what to do when we are closed please click the link below.

" Opening Hours"

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Personal Details

Please ensure that you keep your personal details up to date with us including any changes of address or mobile phone number to ensure we can contact you when required.

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Welcome To The Family Medical Group

If you have COVID symptoms and require a test, you will find details of how to do so on the NHS Inform website, or you can book by calling 0800 028 2816.

Please see below for advice and information regarding the Coronavirus pandemic.

Attending the Practice

When attending an appointment, we ask for your co-operation in the following:

 Wear a fluid resistant surgical mask. These can be provided at the reception desk. 

 Attend alone where possible

 Maintain physical distancing

 Attend as near to your appointment time as possible. You may be asked to wait outside if you arrive too early. If you are late for your appointment, please call the Practice before coming in as we may need to arrange another appointment for you.

 Sanitise your hands with gel on arrival and departure (we have sanitising points at reception and in the waiting area)

 

DO NOT attend the Practice if you are:

Displaying symptoms of COVID19 (cough, fever, loss of taste/smell)

 Self-isolating or in quarantine

 Awaiting a COVID test result

Please do not call the surgery to ask about the COVID vaccination. You will be contacted when you become eligible and advised how to book an appointment which may not be onsite at the surgery.

For more information about the vaccine, please visit 

https://www.nhsinform.scot/healthy-living/immunisation/vaccines/coronavirus-covid-19-vaccine

Please do not contact your GP Practice to ask for a Covid vaccination passport or status certificate – they will not be able to provide any standard document. International certification standards have not yet been agreed.

The Scottish Government is working to support the re-opening of international travel once it is safe to do so. We are working with the other UK Nations and with the World Health Organisation to agree on potential future COVID certification requirements for international travel.

As part of this, we are developing a technical solution that could allow people to access their Covid vaccination status directly

The VAC4COVID Study

Vaccines are crucial for reducing COVID-19 and the harm it causes to health. By taking part in the VAC4COVID Study participants can help us understand how people do after vaccination and support public confidence in COVID-19 vaccines.

Registration is open to anyone aged 18 years or over in the UK. Participants can sign up before or after you get the Vaccine and will be asked to report on any health problems you have before or after vaccination. Participants will need an email address but can complete the online questionnaire on a PC, Tablet or Smart Phone. Click on the link below to find out more. Home page - VAC4COVID


Are you an unpaid carer who has not yet had the COVID vaccination?

Please see below for how to register that you are an unpaid carer and can then be prioritised for a COVID 19 vaccination.

Register for a coronavirus (COVID-19) vaccine as a carer. People who provide vital face-to-face care and support for others, and who haven’t already been given an appointment, are now being invited to register for coronavirus (COVID-19) vaccine.

 


 

Care Planning Conversations with your GP

Coronavirus info

Please click the following link for specific Government advice regarding Covid 19 for people living with an existing medical condition -  https://www.gov.scot/publications/coronavirus-covid-19-tailored-advice-for-those-who-live-with-specific-medical-conditions/

 


Welcome to the Family Medical Group website which incorporates Wallacetown Health Centre and Douglas Medical Centre GP surgeries.

We aim to provide all of our patients with a comprehensive range of healthcare services, covering one-off problems to longer term illnesses. Feel free to explore the site and find out how you and your family can benefit from our personal and professional approach to healthcare provision.

Patients should be aware that it may not always be possible for you to be seen at the site you registered with.

When making an appointment or if you receive a letter inviting you to come in, we will state whether it is Wallacetown Health Centre or Douglas Medical Centre you are to attend.


Convenience

As well as being able to see when we are open, at the click of a mouse we’ve made it easier for you to see the services we provide. We have also introduced the facility to order your prescription online.

Order Your Prescription Online

The online prescription ordering service has changed.  

If you already use our website to request your prescriptions or if you wish to start ordering online, you will need to register to use the new system.

Please ask at reception or download the Patient Services form below.

Online Patient registration form

This service is only available for items for which your Doctor has put on repeat.

The new service is not available to under 16's.

Under 16's should use the special under 16 form on our prescriptions page.

Join Us

We are happy to accept registrations for new patients at any of our two practices so long as they reside in the practice area. Information regarding registrations can be found by clicking here

If you decide to join us, you will find the service you receive from our dedicated team to be professional, caring and always confidential.

New GDPR Statement

For Information on how we manage your information in line with the new General Data Protection Regulations, please click here.

physio link

 

(Site updated 23/04/2021)
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